Stop losing guestsTo Silence
An intelligent agent built for your venue. Working 24/7.
About Us
Hospitality, Properly Automated.
We build custom-trained AI concierges that handle every WhatsApp inquiry instantly.
Share your menus and event flyers as designed visuals, capture complete leads, and hand them to your team to welcome guests properly.
Not a chatbot.
Not a script.
A trained team member that never sleeps.
<5s
Response Time
24/7
Coverage
0
Missed Leads
100%
On-Brand
Ready to stop losing guests?
How it works
From inquiry to
welcomed guest.
The agent handles the conversation. Your team handles the welcome. That's the right split.
Guest messages
A customer texts your existing WhatsApp Business number asking about a menu, a brunch, or a booking.
Agent responds instantly
Within seconds, the agent replies in your brand voice. Sends the right menu or flyer. Recommends. Upsells.
Lead is captured
Name, mobile, email, party size, occasion, dietary needs, special requests. All structured. All clean.
Your team welcomes
A confirmation call from a real human, fully briefed by the AI's notes. Guests feel valued. Bookings convert.
Team Handover
Briefed & Ready
The Cost of Doing Nothing
Every hour, your restaurant is leaking revenue.
Restaurants spend thousands on Instagram and Google ads to drive WhatsApp inquiries.
Then half of those inquiries die in your inbox while your team is in service.
35%
Inquiries with no same-hour reply
Industry data shows over a third of WhatsApp inquiries to restaurants don't get responded to within an hour. Most never get a reply at all.
8h+
Coverage gaps every day
Late evenings, early mornings, days off, and during peak service. Your team can't be on WhatsApp when they're running the floor.
25
Lost bookings every week
For an active venue, that's the conservative average of inquiries that go cold. They book elsewhere or quietly drop off.
AED 60K+
Monthly revenue leaking out
Multiply 25 lost bookings a week by an average AED 600 ticket. That's the silent leak nobody on your team is measuring.
An intelligent agent,
not a script.
Generic chatbots follow rigid trees and frustrate guests. Our agents are knowledge-based, trained on your menu, your events, and your tone of voice.
Follow rigid scripts and decision trees
Understand intent and respond contextually
Send generic links and FAQs
Send your branded menus and event flyers
Collect a name, then transfer to a human
Qualify, upsell, and capture full booking data
Sound robotic and impersonal
Trained in your brand voice and warmth
Generic, off-the-shelf templates
Custom-built for your venue, your events
Frustrate guests and damage your brand
Delight guests and convert inquiries
Ready to switch to the smarter agent?
Here's what this is
actually worth.
Real numbers from real restaurants. Conservative assumptions.
The case writes itself.
What You Lose
The silent revenue leak
- ✕25 lost bookings per week from slow or zero replies
- ✕Average ticket value AED 600 (conservative)
- ✕No coverage from 11pm to 9am or during peak service
- ✕Inconsistent upselling across staff
Monthly leak
Manual Cost
Hiring a reservations team
- −2 to 3 staff members for 16-hour coverage
- −Salary plus benefits, training, turnover
- −Still no late-night or pre-shift coverage
- −Quality varies, mistakes happen, sick days
Monthly cost
Agent Impact
Always on. Always converting.
- ✓Every inquiry answered in under 5 seconds
- ✓24/7 coverage, including overnight bookings
- ✓Consistent upselling on every chat
- ✓Complete lead data passed to your team
Monthly impact
The bottom line
Pays for itself in
under 30 days.
The cost of our agent is a fraction of one part-time staff member. The revenue it recovers from previously-lost inquiries, plus the new bookings from late-night and overflow coverage, plus the consistent upselling across every conversation, mean restaurants we work with see net positive ROI within the first month. Often the first two weeks.
Try it yourself
Have a chat with
Ember.
Click the chat icon in the corner and have a real conversation. This is a live demo running on a fictional restaurant called Ember Social.
Ask about the menu. Try booking a Friday brunch. Mention a birthday. Test how the agent handles real inquiries. Your version would be branded for your venue, with your menus, your events, and your voice.
"Show me the menu"
"Tell me about Friday brunch"
"Book a table for 6, my wife's birthday"
"What's on this Tuesday?"
Why this works
Built for hospitality.
Tuned to your venue.
We don't just install software. We deploy an intelligent extension of your brand that actively drives revenue.
Custom-trained, never templated
We don't drop a generic chatbot on your WhatsApp. Each agent is trained on your menu, your events, your seasonal offers, and your house tone before going live.
Sends your branded visuals
When a guest asks about brunch, the agent doesn't type out 200 words of menu. It sends your designed brunch flyer as an image. They tap, they read, they book.
Converts, not just chats
Every conversation has a goal: capture the booking. The agent qualifies, upsells the right package, and gathers all the data your team needs to confirm.
Plugs into your WhatsApp
Runs on your existing WhatsApp Business number. No new app for guests. No friction. They just feel that your replies got faster and better overnight.
Augments your team, doesn't replace
Your reservations team stops typing the same brunch packages 200 times a week. They focus on welcoming guests and handling VIPs. Better use of their time.
Live in 5 working days
From signed contract to live agent, typically within a week. We handle everything: setup, training, knowledge base, integration with your WhatsApp number.
AI concierge
for restaurants.
Book a 20-minute discovery call. We'll walk through your current setup, calculate your specific revenue leak, and show you a working agent for a venue similar to yours.
No obligation. No pressure. Just numbers and a real demo.